Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, store, protect, and disclose personal information submitted by users when visiting and purchasing products on our website. This policy complies with applicable United States consumer privacy laws, including the California Consumer Privacy Act (CCPA), and global data protection standards. By accessing our website, browsing products, completing orders, and submitting personal information, you fully agree to the data processing rules stated in this policy.
We prioritize user privacy and data security. All collected personal data is used only for standardized business operation purposes and will never be sold, rented, or illegally leaked to unauthorized third parties without user consent.

Information We Collect

We only collect necessary user information to ensure smooth order processing, logistics delivery, after-sales service, and user experience optimization. The personal data we collect includes but is not limited to the following categories:
Personal Identification & Order Information: Full name, email address, contact information, shipping address, billing address, and order purchase records. This information is used to confirm user identity, process orders, arrange global shipping, complete tariff clearance procedures, and provide after-sales support.
Payment Information: We do not directly collect or store complete credit card, debit card, or bank account data. All payment transactions are processed through secure third-party payment service providers, and we only obtain encrypted payment confirmation results for order verification.
Website Access Data: We automatically collect non-identifiable browsing data through cookies and standard website access tools, including device type, browser information, website access pages, browsing duration, and regional access data. This data helps us optimize website functions, adjust product display logic, and improve overall user browsing experience.

How We Use Your Information

All collected user information is strictly used for legitimate business purposes only, including:
  • Processing, verifying, and confirming customer orders, supporting global delivery and customs clearance processes
  • Providing after-sales services, including return review, refund processing, order tracking, and customer problem resolution
  • Sending order updates, logistics notifications, after-sales reminders, and subscription marketing content (only for users who actively subscribe)
  • Optimizing website operation, product display, and service quality based on user browsing habits and feedback
  • Maintaining website security, preventing fraudulent transactions, and protecting legitimate rights and interests of users and our platform

Cookie Usage

Our website uses standard browser cookies to improve user browsing experience. Cookies are small text files stored on your local device when you visit our site, which help retain your browsing preferences, reduce repeated operation steps, and support stable website access.
We use functional cookies to maintain basic website operation and analytical cookies to count website traffic and optimize page performance. We do not use malicious tracking cookies or conduct unauthorized personalized tracking. Users can adjust cookie permission settings through their local browser at any time to accept, restrict, or refuse cookie storage.

Information Sharing & Third-Party Services

We will only share user information with authorized third-party service providers necessary for business operation, including logistics carriers, customs clearance agencies, secure payment processors, and website operation service providers. All third-party partners sign strict data confidentiality agreements and are prohibited from using user data for unauthorized purposes.
We will not disclose, sell, or trade your personal information to commercial third parties for marketing purposes without your explicit consent. We may disclose user data only when required by legal regulations, court orders, or official regulatory requirements.

Data Security Protection

We adopt industry-standard data encryption technology, secure server storage, and access permission management mechanisms to protect user personal information from unauthorized access, leakage, tampering, and loss. All order data and personal information are stored in encrypted form, and we regularly optimize our data security system to resist network risks.

User Rights

In accordance with U.S. privacy regulations including CCPA, you have the right to access, check, correct, and delete your personal data stored on our platform. You may also unsubscribe from marketing emails at any time and refuse non-essential data collection.
If you need to inquire, modify, or clear your personal information, please submit your request through the official contact page of our website. We will respond to your legitimate data rights application in a timely manner.

Data Retention

We retain user personal information only for the duration required to complete order services, fulfill after-sales warranty obligations, and comply with legal retention requirements. After the data retention period expires, we will completely delete or anonymize your personal information in accordance with standard procedures.

Policy Updates

We reserve the right to adjust and update this Privacy Policy in response to business optimization and legal requirement changes. Any updated terms will take effect immediately after being published on the website. Continued use of our website and services after policy updates indicates your recognition and acceptance of the latest terms.

Contact Us

If you have any questions, doubts, or requests regarding this Privacy Policy and your personal data protection, please contact our official support team through the website contact page.

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